Effective Date: July 01, 2026
Last Updated: July 01, 2026
Welcome to Green Taxi ("Green Taxi", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information and maintaining the confidentiality of all information provided by our customers and website users.
This Privacy Policy explains how Green Taxi collects, uses, stores, shares, and protects your information when you access our website, mobile website, customer support channels, WhatsApp communication channels, or use any of our services including One Way Taxi, Round Trip Taxi, Local Packages, Airport Transfers, and other transportation services.
By accessing our website, creating an account, making a booking, contacting our customer support team, or using any services offered by Green Taxi, you agree to the collection and use of information in accordance with this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, you should discontinue using our website and services immediately.
This Privacy Policy applies to all users, visitors, customers, passengers, and any person who:
This Privacy Policy does not apply to third-party websites, payment gateways, social media platforms, or websites linked from our website. Users are advised to review the privacy policies of such third-party websites separately.
For the purposes of this Privacy Policy:
To provide our services efficiently, we may collect the following categories of information:
Green Taxi does not store complete debit card details, credit card details, internet banking passwords, UPI PINs, or OTP information.
Green Taxi uses customer information to provide safe, reliable, and efficient transportation services.
Your information may be used for the following purposes:
By making a booking with Green Taxi, you authorize us to communicate with you through:
Such communications may include:
You may opt out of promotional communications at any time. However, booking-related communications cannot be disabled as they are necessary for providing our services.
To complete your booking and provide transportation services, Green Taxi may share limited information with the assigned driver.
Drivers are permitted to use this information solely for the purpose of completing the booking and are prohibited from using customer information for any unauthorized activity.
Green Taxi does not sell or rent customer information to third parties.
However, information may be shared with:
Any third-party service provider receiving customer information is required to protect such information and use it only for the services being provided.
Green Taxi uses cookies and similar technologies to improve website functionality, remember user preferences, and provide a better browsing experience.
Cookies may be used for the following purposes:
Most web browsers automatically accept cookies. You may disable cookies through your browser settings; however, certain features of our website may not function properly.
Whenever you access our website, certain technical information may be automatically collected, including:
This information is used for security, analytics, system administration, and improving our services.
Green Taxi reserves the right to monitor transactions and verify information to prevent:
If suspicious activity is detected, Green Taxi may suspend or cancel a booking without prior notice and may report such activity to the appropriate authorities.
Green Taxi uses commercially reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, misuse, alteration, or destruction.
Security measures may include:
Although Green Taxi takes reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information.
Green Taxi retains personal information only for as long as necessary to:
Certain information may be retained even after account deletion where required by applicable laws or legitimate business purposes.
Subject to applicable laws, customers may have the following rights:
Green Taxi may decline certain requests where retention of information is required by law or necessary to protect our legal rights and legitimate interests.
Customers may request account deletion by contacting our support team.
Upon receiving such request:
Green Taxi services are intended for individuals who are at least eighteen (18) years of age. We do not knowingly collect personal information from children under the age of eighteen.
If we become aware that personal information belonging to a minor has been collected without the consent of a parent or legal guardian, we may take reasonable steps to delete such information from our systems.
Green Taxi primarily operates within India. If you access our website or services from outside India, you understand and agree that your information may be transferred to, stored, and processed in India where data protection laws may differ from those in your country of residence.
By using our website and services, you expressly consent to the transfer and processing of your information in accordance with this Privacy Policy.
Our website may contain links to third-party websites, applications, social media platforms, payment gateways, or other external services.
Green Taxi does not control and is not responsible for:
Users are encouraged to review the privacy policies of such third-party services before sharing any personal information.
In the event of a merger, acquisition, restructuring, sale of assets, or any other business transaction, customer information may be transferred as part of the transaction, subject to applicable laws and confidentiality obligations.
Green Taxi may disclose customer information if such disclosure is necessary:
Green Taxi reserves the right to modify, amend, update, or replace this Privacy Policy at any time without prior notice.
Any updated version of this Privacy Policy shall become effective immediately upon being published on our website.
Customers are encouraged to review this Privacy Policy periodically to stay informed about how we protect and use personal information.
Continued use of our website and services after changes are posted constitutes acceptance of the revised Privacy Policy.
If you have any questions, complaints, requests, or concerns regarding this Privacy Policy or the processing of your personal information, you may contact our Grievance Officer:
Grievance Officer
Name : Green Taxi Support Team
Email : support@greentaxi.in
Phone : +91 7448888700
Business Hours : Monday to Saturday, 9:00 AM to 7:00 PM IST
Green Taxi
Website : https://greentaxi.in
Email : support@greentaxi.in
Phone : +91 7448888700
Address : Tamil Nadu, India.
By accessing, browsing, registering, or using the Green Taxi website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your information as described herein.
If you do not agree with this Privacy Policy, please discontinue the use of our website and services immediately.