Refund Policy

This Refund Policy explains refund eligibility, timelines, and the process after cancellation or booking changes. Please keep your booking ID available when contacting support.

Full refunds for cancellations >24h before pickup. Partial refunds for 12–24h. No refunds <12h or for no-shows.

Refunds are initiated in 3 business days. Banks/providers may take 5–14 days to reflect.

Gateway/transaction fees are non-refundable. Deductions are shown in refund notifications.

Refunds may be prorated for partially completed trips or discounted promotions.

Chargebacks are handled with banks. Resolutions depend on issuer investigation.

Contact support@greentaxi.in or 744-8888-700 with booking ID & details.

Force majeure handled case-by-case. Fraudulent transactions may be refunded after verification.

Email support@greentaxi.in or call/WhatsApp 744-8888-700

Questions about refunds or payments?

Call / WhatsApp: 744-8888-700 • Email: support@greentaxi.in

Refund Policy

1. Refund Eligibility

2. Refund Processing Time

3. Payment Gateway & Fees

4. Partial Refunds

5. Chargebacks & Disputes

6. How to Request a Refund

7. Special Cases

8. Contact & Escalation