Here are answers to the most common questions about Green Taxi services, bookings, payments, safety, luggage, and more.
You can book online via our website, call 744-8888-700, or WhatsApp us. Enter pickup, drop, date/time, and choose your vehicle to confirm your booking.
We accept UPI, debit/credit cards, netbanking, and cash. Online payments are processed securely through trusted gateways.
Yes. Cancellations are subject to our Cancellation Policy. Rescheduling is possible depending on vehicle availability and time of request.
Refunds depend on cancellation timing. Please check our Refund Policy for full details.
Standard luggage allowance depends on vehicle class. Refer to our Luggage Policy for details on allowances and excess charges.
Yes, pets are allowed under our Pet Travel Policy. Ensure pets are in carriers or leashed, and hygiene is maintained.
Yes, all drivers undergo background checks, training, and are covered by company-mandated insurance.